Thursday, May 6, 2010

EOC 2







I would like to share with my bloger's the worst and best customer service i have encountered in my life. For the worst customer service i have experienced, must be given to the Nissan car dealership because they don't really think about the happiness of there customer. I became infuriated when i was not able to have a shuttle pick my up at home because i was never told it would be a one time drive. A Nissan representative informed me that the shuttle services they provide is a drop off not a pick up. After calling everyone i know and asking for a favor was extremely humiliating, and all i kept thinking that day was how the dealership imagines everyone having two cars but sadly i do not. All i wanted was to be able to get my car so i rode the bus to the dealership. I ended up spending about 3 hours to get to my car. Over all, i was infuriated the hole day because the Nissan dealership doesn't care about how i was going to reunite with my car. For the best experienced i have encountered has to be the jewelry store called Jared. From the moment i walked in i was helped but with out being obnoxious. I liked how after a few moments in the store i was being given a cup of some fabulous vanilla coffee with cookies. Impressed on how Jared's representative where vary friendly and weren't bothered by all my questions. I must have asked them about a million questions because jewelry is not a impulse perches. Even after 4 years of just going to them for my free jewelry cleaning, i still get my questions answered even though i might not buy anything, yet i still get free vanilla coffee and cookies. Having the Jared's representative keeping me happy has in shored my future business and has me recommending there store with out me noticing. There you have it, the best and worst customer service i have encountered in my life.

No comments:

Post a Comment